Coursecado Student Refund Policy

At Coursecado, we aim to provide high-quality learning experiences. If you feel that a course does not meet your expectations, we offer a straightforward refund process under the conditions below.

1. Eligibility for Refunds

Students may request a refund if:

  • The request is made within 7 days of enrollment.
  • Less than 20% of the course content has been completed.
  • No certificates, downloadable premium materials, or completion badges have been accessed.
2. Non-Refundable Situations

Refunds will not be granted if:

  • More than 20% of the course has been completed.
  • The refund request is submitted after the 7-day window.
  • The course was purchased through a bundle or special promotional deal clearly marked as non-refundable.
  • The student has violated Coursecado’s terms of use or engaged in abusive behavior.
3. Technical Issues

If you encounter technical problems preventing course access:

  • Contact support immediately.
  • Refunds may be granted if Coursecado cannot resolve the issue within a reasonable timeframe.
4. How to Request a Refund

To request a refund:

Email refund@coursecado.com (refundC@coursecado.com).

Include:

  • Your full name
  • Course title
  • Course Code/Verification number
  • Reason for requesting a refund

Coursecado will review your request and respond within 3–5 business days.

5. Refund Method

Approved refunds will be returned to the original payment method. Processing times may vary depending on the payment provider.